VALUE CREATION MODEL |4 mins read

Designed to Create Value Sustainably

INPUT

  • Net Worth: ₹ 1,48,024 Lakhs
  • Cash and Cash Equivalents ₹ 1,36,970 Lakhs

OUTCOMES

  • Operating Revenue: US$196.13 Million (↑10.3%)
  • Total Income: ₹ 1,71,003 Lakhs (↑17.9%)
  • EBITDA: ₹ 42,122 Lakhs (↑10.9%)
  • PAT: ₹ 24,839 Lakhs (↑7.5%)
  • Free Cash Flows: ₹ 41,067 Lakhs
  • RoCE & RoE: 22.3% & 16.9% respectively
  • Market Capitalization: ₹ 11,33,534 Lakhs
  • Earnings per share (Diluted): ₹ 16.73
  • Dividend per share: ₹ 5.75

INPUT

  • Plant, Property and Equipment: ₹ 13,778 Lakhs
  • 4 Centers of Excellence (CoEs): IoT, Analytics/Artificial Intelligence, Digital Process Automation and Cyber Security
  • Delivery Centers: 9
  • 21 offices/presence in 8 countries

OUTCOMES

  • Best-in-class ecosystem benefiting Happiest Minds and customers
  • Higher efficiency with reduced cycle time and faster turnaround

INPUT

  • R&D expenditure: ₹ 1,843 Lakhs
  • IPs/Solution Accelerators: 7

OUTCOMES

  • Expertise in Generative AI & AI, Big Data and Advanced Analytics, Internet of Things (IoT), DevOps, Robotic Process Automation (RPA), Low-Code Application Platforms (LCAP), Blockchain, Cloud, Business Process Management (BPM) and Integration, Security
  • Won multiple recognitions

INPUT

  • Happiest Minds: 5,168
  • Employee Benefits Expense: ₹ 94,772 Lakhs (Happiest Minds Stand-alone) ₹ 1,01,469 Lakhs (Happiest Minds, INC & SMI)
  • Attrition rate – 13.1%
  • Total Training Hours: 1,44,124 (excluding mandatory)
  • Average Training Hours per Happiest Mind: 33.08

OUTCOMES

  • Women Happiest Minds representation: 27.7% (27.4% in FY 2022-23)
  • Diverse workforce including 10 nationalities
  • Great Place to Work® Institute (GPTW) recognition:
    • Top 50 India’s Best Workplaces™ in Health and Wellness 2023
    • Top 50 India’s Best Workplaces™ in IT & IT-BPM 2023
    • Top 50 India’s Best Workplaces™ for Women 2023
    • Top 50 India’s Best Workplaces™ for Building a Culture of Innovation 2023
  • Fortune recognition: Ranked #2 among Top 30 Future-Ready Workplaces of India
  • Avtar & Sermount recognition: 100 Best Companies for Women in India 2023
  • PoSH Awareness Month celebrated, PoSH policy updated, internal committee revamped; Leadership training, IC meetings successfully completed
  • Happiest Minds Run uniting over 1,000 members across four locations to support the Idhayangal Charitable Trust with a donation of ₹ 10 Lakhs for children with Type-1 diabetes
  • Blitz, the tech fest by Happiest Minds with the theme, "Ignite Inspire Innovate", energized team members came together over to tackle 11 events, resulting in a vibrant fusion of technology and creativity

INPUT

  • Focused partnerships with NGOs to support community and environmental initiatives
  • Through Akshaya Patra initiatives, 4,463 children across 73 schools were served 15,23,743 meals
  • Collaborating with Rural Rising, refurbished 5 existing RO (reverse osmosis) units and constructed 2 new RO units in the Raichur Taluk
  • Through the Idayangal Trust, supported 64 children diagnosed with Type-1 diabetes for a year
  • 285 interactions with analysts, investors and shareholders
  • Active customers: 250

OUTCOMES

  • Net Promoter Score: 65
  • Million Dollar customers: 48
  • Repeat revenues: 90%
  • Total CSR Spend: ₹ 226.27 Lakhs

INPUT

  • Vision to be Carbon Neutral by 2030
  • Energy-saving & optimization initiatives: We have replaced fluorescent lamps with LED lamps. We also use cloud-based servers optimizing our IT energy infrastructure
  • Promoting responsible use of water in-house and through community initiatives
  • Optimizing business travel, waste reduction through reusing and recycle
  • Water consumption: 9,204.206 KL
  • Energy consumption: 39,69,007 KWh

OUTCOMES

  • Rainwater harvesting
  • Total emissions (Scope 1 + Scope 2) = 4084 MTCO2e (1242 tCO2e + 2842 tCO2e)
  • Total water recycled through STP - 100%
  • Electricity generated from Renewable Energy (Solar) - 4,92,559 KWh 10% of solar energy utilization

OUR OPERATING MODEL