MD's Letter

Venkatraman Narayanan

Managing Director & CFO

We are earnestly evaluating all possibilities to nurture a workspace that is both eco-friendly and environmentally conscious, striving to improve our current practices.
It has been a year of transformation for Happiest Minds, our partners, customers, and investors.
Throughout this year, we have made significant progress in integrating new technologies and dedicating efforts to various ESG initiatives. We have earned the distinguished title of 'ESG Champions of India 2024’ by Dun & Bradstreet, a remarkable addition to our achievements.

As we gear up to realize our Vision 2031, we stand by our meticulously designed ESG framework. We are earnestly evaluating all possibilities to nurture a workspace that is both eco-friendly and environmentally conscious, striving to improve our current practices.

Understanding the increasing importance of ESG, we have integrated ESG factors into our business strategies. This helps us identify and mitigate risks, discover cost-saving measures through energy efficiency and waste reduction, stay compliant with existing regulations, anticipate future regulatory changes, enhance brand reputation, attract investors, and foster customer satisfaction.

Every year, we hold strategy meetings to thoroughly evaluate both the successes and areas for improvement from the past year, as well as to chart the course for the next financial cycle. We actively solicit queries and suggestions, acknowledging the importance of every perspective. These contributions play a crucial role in guiding our informed decision-making processes and shaping our plans for the forthcoming financial year.

ESG, standing for Environmental, Social, and Governance, is a cornerstone of your Company.
ENVIRONMENTAL

Your Company's environmental considerations involve reducing the carbon footprint associated with data centers, servers, and electronic waste. Our initiatives include optimizing energy efficiency, utilizing renewable energy sources, and minimizing electronic waste through responsible product lifecycle management. Furthermore, we are engaging in quarterly sustainable community outreach initiatives like planting trees to raise awareness of the environment. In our pursuit of ESG excellence, we are working towards our goal of achieving carbon neutrality by 2030.

Under the d’Carbon initiatives, we have undertaken:

  • Solar Power Generation of 1,773.21 Giga Joules
  • Zero Liquid Discharge at all our facilities, reinforcing our commitment to sustainable water management
  • Waste Management and Reduction:
    • Electronic Waste recycling - 1.5 Metric Tons
    • Construction and Demolition Waste diverted from landfills - 82.5 Metric Tons
    • Non-Hazardous Waste reduction - 3.96 Metric Tons
  • Sustainability Awareness Initiatives: We regularly conduct awareness programs on sustainability for our internal stakeholders to foster an environmentally conscious culture within our organization
SOCIAL

The social aspects of your Company encompass various factors such as well-being, diversity and inclusion, data privacy, and community engagement. These include implementing policies to ensure fair treatment, nurturing a diverse and inclusive workplace culture, safeguarding user privacy, and engaging with local communities through philanthropic initiatives and volunteering programs. Additionally, we prioritize maintaining a vibrant online and social media presence. It is imperative for us to effectively communicate our achievements, acquisitions, and accolades to our entire community, including our people, shareholders, and other stakeholders. This fosters engagement and transparency across all levels of our organization.

In our ongoing efforts to contribute to societal well-being, we have donated 15,23,743 meals to the Akshaya Patra Foundation, bringing our total contributions to 10 million meals till date.

GOVERNANCE

Governance focuses on the internal processes, structures, and practices that guide decision-making within the organization. For your Company, strong governance involves transparent and ethical business practices, effective risk management, compliance with data protection and cybersecurity regulations, and accountability to shareholders and stakeholders. We are looking forward to incorporating sustainability practices into our top suppliers to penetrate sustainability throughout our supply chain. We are working towards ensuring 50% of our suppliers adhere to our sustainability standards by 2027.

I would like to thank you for your continued support in this journey of creating a sustainable organization. We will continue to generate long-term value for all our stakeholders, instilling confidence and a sense of pride in your Company.