We consider our members, fondly referred to as Happiest Minds, as our most valued asset and are deeply committed to ethical business practices. This commitment includes ensuring fair and impartial treatment for all individuals regarding wages and benefits, maintaining a workplace free from harassment, promoting inclusivity and diversity, and adopting a zero-tolerance approach to modern slavery. We continuously strive to cultivate a work environment where our people can thrive and be the best version of themselves. This ethos is echoed in our Mission - “Happiest People . Happiest Customers."
To facilitate happiness and well-being, we have identified several organizational and individual-oriented factors. These include promoting fairness, transparency, and joy in the workplace, supporting wellness and a balanced personal life, and fostering a culture of giving back to society. In alignment with these principles, we have developed the 7Cs of the Happiest People Framework, which represent Culture, Credibility, Collaboration, Contribution, Communication, Community, and Choice.
Outlined below are the key principles and practices adopted by the Company to uphold and protect human rights within the organization:
We uphold and prioritize equal opportunities for all Happiest Minds and those with whom we conduct business. We expect all teams to adhere to and cultivate a work environment that fosters inclusive cultures and embraces diverse constituencies. Additionally, vendors are encouraged to adopt equal opportunity practices within their organizations. Our Vendors’ Code of Conduct, an integral part of our contracts/agreements with vendors, promotes principles such as freedom of employment, the eradication of child labor and forced labor, provision of safe and hygienic working conditions, fair compensation and work hours, and non-discriminatory treatment.
Diversity and Inclusion (D&I) entails valuing and respecting differences among individuals and ensuring that all members have equitable access to opportunities, resources, and treatment, regardless of race, ethnicity, gender identity, socio-economic status, age, religion, or nationality. To promote D&I, the Company has established a Happiest Minds Diversity Council dedicated to fostering a strong and equitable culture. This council implements new programs based on feedback and reviews received from the teams.
The Company prioritizes the health, safety, and security of all its members, emphasizing the adoption of robust safety and security procedures.
Maintaining a zero-tolerance approach to harassment is crucial for the organization's growth. The Company has established an Internal Committee to address and resolve any complaints arising under the Prevention of Sexual Harassment (POSH) Act. Throughout the year, training and awareness programs are conducted to cultivate sensitivity and ensure a respectful workplace for all.
