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VALUE CREATION MODEL

DESIGNED TO CREATE VALUE SUSTAINABLY

Financial Capital
  • Net Worth: ₹83,882 lakhs
  • Cash and Cash Equivalents ₹78,945 lakhs
Manufactured Capital
  • Plant, Property and Equipment: ₹13,274 lakhs
  • 4 Centers of Excellence (CoEs): IoT, Analytics/Artificial Intelligence, Digital Process Automation and Security
  • Delivery centres: 3
  • 18 offices/presence in 7 countries
Intellectual Capital
  • R&D expenditure: ₹1,712.4 lakhs
  • IPs/Solution Accelerators: 7
Human Capital
  • Happiest Minds: 4,917
  • Employee Benefits Expense: ₹80,681 lakhs
  • Diverse and Inclusive Workforce
  • Total Training Hours: 124,238 (excluding mandatory)
  • Average training hours per Happiest Mind: 29.9
Social and Relationship Capital
  • R&D expenFocused partnerships with NGOs to support community and environmental initiatives
  • 207 interactions with analysts, investors and shareholders
  • Active customers: 237
Natural Capital
  • Vision to be Carbon Neutral by 2030
  • Energy-saving initiatives and optimization
  • Promoting responsible use of water in-house and through community initiatives
  • Optimizing business travel
  • Water consumption: 4,173 KL
  • Energy consumption: 12,262.5 GJ

Opportunity Tracking

  • Sales Intelligence Tool
  • Partner connect, deal database and customer referrals for lead generation, nurturing and proactively sending proposals
  • Skills, competencies, and capabilities of Happiest Minds

Capitalizing on Projects

  • Deal qualification and clarity on value proposition
  • Stakeholder mapping, interlocks with other enterprise applications and collaboration on CRM
  • Management review of pipeline
  • Controlled access to proposal repository
  • Customer testimonials
  • Deal-based marketing and innovative pricing technique
  • Win/Loss analysis

Delivering Excellence

  • Matching people skills, entering collaborations and use of accelerators/ new solutions/tools to meet customer requirements
  • Continuous project monitoring, and defect tracking supported by LEAN and quality control processes

Client Retention

  • Evaluation and assessment of project execution and delivery
  • Identification of improvement areas
  • Customer feedback: satisfaction, advocacy, loyalty and value for money
Financial Capital
  • Operating Revenue: US$177.8 Million (↑21.2%)
  • Total Income: ₹145,040 lakhs (↑28.3%)
  • EBITDA: ₹37,997 lakhs (↑28.9%)
  • PAT: ₹23,099 lakhs (↑27.5%)
  • Free Cash Flows: ₹36,480 lakhs
  • RoCE & RoE: 33.1% and 28.1% respectively
  • Market Capitalization: ₹11,27,692 lakhs
  • Earnings per share (Diluted): ₹16.01
  • Dividend per share: ₹5.40
Manufactured Capital
  • Best-in-class ecosystem benefiting Happiest Minds and customers
  • Higher efficiency with reduced cycle time and faster turnaround
Intellectual Capital
  • Expertise in Internet of Things (IoT), DevOps and Robotic Process Automation (RPA), Software Defined Networking / Network Function Virtualization (SDN/NFV), Big Data and Advanced Analytics, Blockchain, Cloud, Business Process Management (BPM) and Integration, Security
  • Won multiple recognitions (Know More)
Human Capital
  • Women representation: 27% (26%)
  • Diverse workforce including 10 nationalities
  • Great Place to Work® Institute (GPTW) recognition: Among the Top 15 of India’s Best Workplaces in Health and Wellness
Social and Relationship Capital
  • Net Promoter Score: 60
  • Million $ customers: 43
  • Repeat revenues: 91%
  • Total CSR Spend: ₹333 lakhs
Natural Capital
  • Total emissions (Scope 1 + Scope 2) = 2,432.32 tCO2e (907.03 tCO2e in FY22)
  • Total water recycled: 58.31%
  • Electricity generated from Renewable Energy (Solar) - 141,932 kWh
Scalable Business Model
Engaging and Innovating to Create Value for all Stakeholders
Download Integrated Annual Report 2023
Statutory Reports
Financial Statements

    ABOUT HAPPIEST MINDS

  • Happiest Minds is a next-generation digital transformation, infrastructure, security and product engineering services company.

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