Stakeholder Engagement

	Expectation	Modes of Engagement
Clients	Business Value & Innovation	Client Visits and Meetings Customer Happiness Surveys Periodic Customer Leadership Meets Newsletters Social Media Mailers Brochures Quarterly and Periodic Business Reviews
People	Career Opportunities, Health & Safety, Learning & Development	Happiest People Pulse Survey Social Media platform – Yammer Intranet portals CSR Clubs Bulletin Boards Blogs
Investors	Profitable Growth, Sustainability	Quarterly Earnings Call Broker Conferences Non-Deal Roadshows Company Website Annual General Meeting Print and Digital Media Social Media Investor Relations Survey Annual Report Email Communication
Suppliers & Alliance Partners	Long-Term Partnership	Financial Reports Social Media
Community	Access to Healthcare, Education and Livelihood; Gender Empowerment & Environmental Sustainability	CSR Engagements Site Visits Partnerships with NGOs Participations in forums involving academia Local Community Meetings Volunteering Initiatives
Government and Regulatory Bodies	Good Governance and Compliance	Representations on consultative papers by regulatory authorities Interactions with statutory bodies like SEBI, Labor Authorities, CPCB, etc. Policy Advocacy Interactions / Representations with government through industry associations like NASSCOM, FICCI, ASSOCHAM, CII