People

Happiest People Pulse Survey

Our mission is Happiest People . Happiest Customers. We have frameworks around the same and run annual surveys with our people and our customers.

In the 2020 Happiest People Pulse survey, 94% say we are a great place to work; 93% want to work here for a long time, 95% would recommend Happiest Minds to a friend; and 96% are proud of the fact that they work here. 93% of the team affirm that they have enhanced their effort towards personal well-being and happiness since they joined the Company


GPTW Survey

We participate in the Great Place to Work ® survey and find ourselves in India’s Top 100 Best Workplaces List.

GPTW 2021 GPTW 2020 GPTW 2019
Great Place to Work928690
Credibility888082
Respect867982
Fairness837679
Pride898386
Camaraderie 88 8586
Trust Index Score878083
Culture AuditBest Cultures
15 Practices
Best Cultures
13 Practices
Best Cultures
15 Practices


Glassdoor Highlights

Overall Rating

4.3

Recommend to a Friend

92%

Business Outlook

86%

Interview Experience

73%

Culture & Values

4.3%

Work-Life Balance

4.2

Benefits

3.8

Diversity & Inclusion

4.1




People Data

FY21 FY20 FY19
Full Time Partner Total Full Time Partner Total Full Time Partner Total
Total2,8184103,2282,4552112,6662,2252372,462

Number of nationalities – 10

Age (in years) Female Male Total %
less than 30 388 703 1,091 38%
31 to 50 289 1,389 1,678 60%
More than 50 5 44 49 2%
Total 682 2,136 2,818 100%

Average Age of our active Full-time members is 32 years.



Geo-Wise Team Distribution Split by Men / Women – FTE and Partner

Location-Wise Split - Full Time and Partner
Location FY21 FY20 FY19
Female Male Total Female Male Total Female Male Total
Australia1453322
Canada1111
Dubai419232211
India7692,2933,0626321,9002,5325531,7692,322
The netherlands223333
UK21416217191818
USA16103119139310613103116
Grand Total7922,4363,2286472,0192,6665661,8962,462


Role-Wise Distribution – Associate / Middle / Senior / Top - Split by Men / Women – Full Time

Role-Wise Female Male Total % Female % Male
Associate5411,3201,86129.1%70.9%
Middle13068781715.9%84.1%
Senior101141248.1%91.9%
Top115166.3%93.8%
Total6822,1362,81824.2%75.8%


Diversity & Inclusion

24.5%

of our workforce is women

 

28

Number of women who availed maternity leave

 

130

Number of men who availed paternity leave

 

5

Number of women who returned to work post maternity leave

 

4

Number of members with disability



People Benefits

• Leave Donation:

The Leave Donation Program is a voluntary program where Happiest Minds donate their leaves to help their colleagues who need them the most. It also provides a provision to avail additional paid leave, from the leave pool, to people undergoing critical illness

• Exclusive Voluntary COVID Insurance Policy:

Voluntary and exclusive COVID insurance plan for Happiest Minds and their family. Inclusion of partners, onsite, & support staff

• Group Accident Insurance Coverage:

Enhancement in coverage limits for certain groups to align as per market standards

• Group Life Insurance Coverage:

Enhancement in coverage limits for certain groups to align as per market standards

• Voluntary Life Insurance Coverage:

A program to top-up GTL voluntarily for self during the policy period. This gives the flexibility to the members to go for higher life insurance coverage to their family

• COVID Leave:

Provisioning of paid leave for people testing COVID positive and under treatment/quarantine. Option to avail paid leave for hospitalization, home quarantine and family care

• Salary Advance Policy:

Salary advance is given to help members to cover their immediate financial requirement

• Compassionate Loan:

A loan amount is provided to all Happiest Minds to support them during financial needs. Members will have the option to pay this amount up to 10 installments

• Sabbatical Leave:

Members have an option to avail long leave or take a temporary break from work up to one year at a stretch for higher studies or for medical reason

• Medical Leave:

All Happiest Minds are eligible for paid leaves for Medical situations that need hospitalization. The entire Medical leave is credited at the time of joining or beginning of the year

• Crèche Facility:

Tie-ups at discounted rates with Klay, Feather Touch and Jumbo kids to provide crèche facility for the members with young children

• Hospitals Tie-up:

Tie-ups with well-known hospitals near the office premises for emergencies

• Flexi Working:

Members have the option to work only during the core working hours at office and the rest at home. One day a week WFH benefit is provided

• Childbirth Gift:

A gift set to welcome a new born into the Happiest Minds family

• 24x7 Doctor Consultation:

Free online Doctor Consultation for members and families

• Referral Bonus:

A1 to C6 competency will be eligible to receive this Referral Bonus when the candidate completes 3 months post joining

• Business Referral Bonus:

Contribution to the growth of the Company through bringing in more business prospects will be eligible for bonus

Rewards & Recognitions

• Service Smilestone:

Special Milestones are called SMILESTONES. On the anniversary of the day of joining the Company

• Gratitude Story:

One gratitude story published per month covering members from all BU’s. 12 gratitude stories shared so far— gained good traction among members

• Quarterly Awards:

Involvement of R&R council in creating awareness on the importance of each award category. Successful Virtual felicitation of BU-wise Quarterly Awards

• Happiest Advantage:

Tie-up with Vantage Circle for rewards redemption across all geos. Intended to create an experience for all members with multiple options on perks & redemption

• iAppreciate Day:

While many of us share appreciations over email, these get lost, dissipated and forgotten over a period. There was a long-standing demand for a simple tool to share appreciation which also allows these appreciations to be stored for easy retrieval and analysis. Such a platform will also help the engagement teams to be more proactive in their encouragement and interventions

• Applaud 2021:

Celebrated iAppreciate Week virtually by conceptualizing, coordinating & executing the plan with R&R Council. Inclusion of family members. 1,100+ Families received a personally signed gratitude note from leadership by post across geos