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In today’s digital landscape, a robust and efficient IT infrastructure is critical for business success. Yet, managing complex on-premises, cloud, or hybrid environments can be a significant challenge. Our Managed Infrastructure Services provide a comprehensive solution, empowering you to:

  • Free Up Valuable Resources: Eliminate the burden of day-to-day IT infrastructure management, allowing your internal teams to focus on core business initiatives.
  • Optimize Costs: Leverage our expertise to reduce infrastructure and cloud management costs.
  • Boost Productivity: Experience a significant improvement in employee productivity through a reliable and responsive IT environment.
  • Enhance Security and Compliance: Benefit from industry-leading security services capabilities and ensure adherence to regulatory compliance requirements.
  • Gain Real-Time Visibility: Access comprehensive dashboards and reporting for informed decision-making.

Happiest Minds Managed Infrastructure Services will provide a single point of contact for managing your entire IT infrastructure, regardless of its maturity level. Whether you are deploying a new greenfield environment or requiring expert assistance with a well-established system, our proven service transition methodology ensures a seamless handover and minimizes disruption to the business.

Service Offerings:

We offer a wide range of Managed Infrastructure Services to cater to your specific requirements:

Cloud & DC Infrastructure Databases & Application Platforms Digital Workspaces Enterprise Networks Cross-functional Services
  • Cloud Managed Services – CloudOps, DevOps & FinOps Services
  • Data Center Management – Physical & Virtual Server Management, Storage & Backup Management
  • DC & Cloud Networking Support
  • Database & Middleware Administration
  • Database Engineering Services
  • Application Platform Maintenance and Support
  • End-User Device Management
  • Directory Services
  • Messaging and Collaboration
  • Enterprise Mobility Management
  • VDI and DaaS
  • LAN, WAN & Wireless Network Management
  • Network Security Device Management
  • DNS, DHCP, IP Address Management
  • IP Telephony, Audio and Video System Monitoring and Support
  • Service Desk
  • Enterprise Monitoring & NOC Services
  • Asset Management
  • Vendor Management
  • ITSM Process Management
  • Reporting and Analytics

Tiered Service Plans to Match Your Unique Needs

We offer flexible and tiered service plans to suit the needs of any enterprise.

  • Standard Plan: Includes 24/7 support and comprehensive problem diagnosis
  • Enhanced Plan: Provides 24/7 support, problem diagnosis, and efficient resolution
  • Advanced Plan: Offers 24/7 support, problem resolution, and access to valuable add-on features for a truly customized solution

Happiest Minds’ WATCH360 Packaged Offerings

One-stop solution for simplified and improved IT operations in hybrid cloud environments.

  • Technologies Supported
  • Monitoring Services and Management Services
  • IT Service Management Processes

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Tools and Frameworks for Reliable Managed Services

  • AI-Powered ELLIPSE Platform: This intelligent platform utilizes machine learning for real-time insights and automation, enabling a proactive approach to IT infrastructure management.
  • ITIL Process Frameworks: We adhere to established ITIL best practices to ensure consistent, high-quality service delivery, including incident, problem, change, and service asset and configuration management (ITSM).
  • Happiest Minds Professional Frameworks: Our proven methodologies guarantee a smooth transition to our services and continuous service improvement.

 

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