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Happiest Minds’ WATCH360 is a comprehensive managed infrastructure service designed to streamline your IT operations, enhance operational resiliency, and optimize resource utilization. This cost-effective offering provides end-to-end monitoring and management with a combination of servers, databases, networks, security devices, and cloud-native services.

IT Core Infrastructure Trends

Cloud-Native Everything

Cloud-Native Everything

Sustainability

Sustainability and Green IT

Generative AI Integration

 

RISKS OPPORTUNITIES
Lack of visibility into costs and overspends Defining and operationalizing a robust infrastructure Operating Model aligned to business strategy
Inability to take real-time and informed business decisions Accelerating Digital Journeys
Unable to seize a time-bound opportunity Improving time to value with Reusable Assets
Loss of business/employee productivity Improving IT operations aligned with business priorities
Security compliance Securing DC / Cloud / Hybrid Ecosystem

Stay Ahead of the Trends, Reduce Risk, and Seize Opportunities with Happiest Minds’ Watch360, the All-in-One IT Powerhouse

watch360

Benefits of Happiest Minds’ WATCH360:

  • Reliable 24/7 Service Coverage: Enjoy peace of mind with our around-the-clock IT infrastructure management, ensuring consistent uptime and performance.
  • Cost-Effective Resource Optimization: Happiest Minds’ WATCH360 employs machine learning algorithms to optimize resource allocation and utilization, ensuring cost savings and peak performance.
  • Actionable Insights with AI-powered Visibility: Gain comprehensive reports and real-time insights through an AI-powered CXO dashboard, enabling data-driven decision-making for infrastructure optimization.
  • Unmatched Operational Resiliency: The service leverages advanced features for proactive issue identification, automated remediation, and robust fault tolerance mechanisms.

Offerings

Technologies Supported
  • Cloud Environments: AWS, Azure & GCP
  • DC: On-premises and hosted data centers
  • Servers: Windows/Linux Virtual & Physical Machines, Virtualization Hosts, Physical Machines, Docker and Kubernetes
  • Databases: MSSQL, MySQL, Oracle, and Cloud PaaS DBs
  • Networking: Cloud Networking and DC Network Devices
  • Security: Cloud or DC Firewalls, WAF, Load Balancers, and VPN Devices
  • Storage & Backup: SAN & NAS (DC), Cloud Storage Solutions, Backup Solutions (DC & Cloud)
Monitoring and Management Services
  • Cloud Services – AWS, Azure, GCP
  • DC Virtualization – VMware, Hyper V
  • Windows Servers
  • Linux Servers
  • Network & Security Devices
  • Databases – MSSQL, Oracle, MySQL
  • Container Management & Orchestration Services
  • URLs / Websites
  • Application Performance Monitoring – Real User Monitoring and Synthetic Transaction Monitoring
IT Service Management Processes
  • Incident Management
  • Major Incident Management
  • Change Management
  • Service Request Management
  • Problem Management
  • Reporting, Analytics, and Live Dashboards:
  • Inventory Reports
  • Availability & Performance Reports
  • Ticket Summaries
  • SLA Reports
  • Trend Reports

Resources

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