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A typical day at Happiest Minds, a global IT services firm, begins with its employees expressing their gratitude for something or someone they are thankful for having in their lives. Going by the truth that happy employees make for happy customers, the fledgling IT firm has created the role of a Happiness Evangelist, whose job is to understand the happiness quotient of the company, set a standard for benchmarking it and set the direction to increase it with new practices.