Archives: Resource Centers

Rapid technology shifts and innovations are creating new business imperatives. Businesses are adopting Digital technologies to build new and innovative business models, reduce time-to-market, optimize business processes, empower their workforce and personalize customer experience…

Offerings

Technologies Supported
  • Cloud Environments: AWS, Azure & GCP
  • DC: On-premises and hosted data centers
  • Servers: Windows/Linux Virtual & Physical Machines, Virtualization Hosts, Physical Machines, Docker and Kubernetes
  • Databases: MSSQL, MySQL, Oracle, and Cloud PaaS DBs
  • Networking: Cloud Networking and DC Network Devices
  • Security: Cloud or DC Firewalls, WAF, Load Balancers, and VPN Devices
  • Storage & Backup: SAN & NAS (DC), Cloud Storage Solutions, Backup Solutions (DC & Cloud)
Monitoring and Management Services
  • Cloud Services – AWS, Azure, GCP
  • DC Virtualization – VMware, Hyper V
  • Windows Servers
  • Linux Servers
  • Network & Security Devices
  • Databases – MSSQL, Oracle, MySQL
  • Container Management & Orchestration Services
  • URLs / Websites
  • Application Performance Monitoring – Real User Monitoring and Synthetic Transaction Monitoring
IT Service Management Processes
  • Incident Management
  • Major Incident Management
  • Change Management
  • Service Request Management
  • Problem Management
  • Reporting, Analytics, and Live Dashboards:
  • Inventory Reports
  • Availability & Performance Reports
  • Ticket Summaries
  • SLA Reports
  • Trend Reports

Resources