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In The News
Why do Organizations need Customer Experience Management (CEM) Program?
Customers are the lifeline of any organization to survive and thrive. In today’s competitive world, organizations competitive advantages are blurring, customers’ are surfeit with options, competition is vying for same customers with compelling offers, expectations have increased, access to social media to share experiences and gather feedback about a product/service is on the rise, has less/no threshold for dealing with poor quality of product or support. All of these trends have a domino effect on organizations.
Thursday, September 29, 2016 | Source: My Customer
Cognitive Computing: Can Machines Really Think Like Men?
An amalgamation of the human mind and expert computing capabilities, Cognitive Computing is being hailed as the path to future advancements. With IT Giants fortifying R&D and evaluating its innumerable applications, the market is just beginning to mature and the opportunities are endless.
Thursday, September 29, 2016 | Source: Entreprise IT World
Design Thinking For Collaboration And Empathy
Design Thinking helps in meeting the customer requirements through the lens of creative problem solving, technological possibilities, and customer-centric based strategies.
Wednesday, September 28, 2016 | Source: Digital Doughnut
Mindfulness as an Organisational Strategy
Whether it is Newton and the apple or Fleming and mould or Roentgen and the X-Ray, ground-breaking results are gained by intelligent people being conscious of their surroundings and applying a new perspective to observations.
Monday, September 26, 2016 | Source: Recruiter
From Monotonous to Mindful: The Essential Shift
Mindfulness is about developing self-awareness and the ability to self-regulate. A mindful leader is like a steady ship in turbulent waters – leading with solid ethics, believing in competencies and maintaining calmness in the face of adversity.
Monday, September 26, 2016 | Source: Fresh Business Thinking
From Monotonous to Mindful: The Essential Shift
Mindfulness is about developing self-awareness and the ability to self-regulate. A mindful leader is like a steady ship in turbulent waters – leading with solid ethics, believing in competencies and maintaining calmness in the face of adversity.
Wednesday, September 21, 2016 | Source: BM Magazine
The Great Place to Work Institute has released second edition of 50 Best Companies to work in India for IT and ITES sector. Among the 50 tech companies, Google, Mocrosoft, SAP, Happiest Minds, Cisco, and NetApp have been featured. This year, in India, 145 organisations in the IT & IT-enabled Services sector undertook this assessment and participated in the best workplaces list – India’s Best Companies to Work for in IT & ITeS, 2016.
Sunday, September 18, 2016 | Source: SkillOutlook
MNCs Dominate, Start-Ups Shine Among India’s Best Tech Firms: Survey
The ‘Great Place To Work Institute’ on Thursday released the second annual list of India’s best companies to work for in the IT and ITeS segment. The list was based on an assessment of employee perceptions gauged using the engagement survey and an audit of company practices.
Friday, September 16, 2016 | Source: NDTV Profit
Adobe, Google, Microsoft Best Workplaces In India
The ‘Great Place To Work Institute’ recently released its second annual list of India’s Best Companies to work for in IT & ITeS segment. According to the report, Adobe Systems India, Google India, and Microsoft India are among the 50 Best IT & ITeS workplaces. The companies were identified based on comprehensive country-wide engagement survey of over 36,500 employees from 145 IT & ITeS companies.
Friday, September 16, 2016 | Source: CXOToday
Smaller IT Firms are Yet to Embrace Disruptive Tech
Despite tall claims of making investments in platforms and data analytics, most of the smaller IT companies are struggling to boost revenue.
Thursday, September 15, 2016 | Source: LiveMint
