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Healthcare & Life Sciences

The Healthcare & Life Sciences industry is one of the more traditional industries and owing to the criticality of its operations has typically approached change cautiously. However, there has been a recognizable shift towards a patient centric model where all other constituents of the ecosystem need to collaborate tightly to achieve the common goal of improving outcomes & reducing cost. One of the key enablers of this change has been the emergence of disruptive technologies such as Gen AI, ML, Cloud, LCAP & Blockchain which have made delivering accurate, precise, and personalized care a possibility.

Happiest Minds with its digital DNA has helped several companies build next generation products, platforms and connected apps that are driving transformative change. With our proven track record in Healthcare & Life Sciences across multiple markets combined with our strong understanding of disruptive technologies, we can help our clients from the healthcare world bridge the digital chasm and create future ready solutions that are primed to drive better outcomes.

Digital Transformation of Water and Hygiene Companies

Today water utilities are evolving to meet the demands of a highly dynamic and competitive market. Global warming is altering climate and giving rise to extreme weather conditions causing severe stress on urban water supplies.

Its impending now to digitally manage ecosystems and monitor resource extraction, industrial use, and consumption. In response, water utilities continue to navigate the unsteady path to transformation.

Globally, utilities are the beneficiaries of advances in digital transformation technology. Investing in technologies such as IoT enablement of water pipeline/assets, digital meters, Predictive analytics, AI/ML, Video and thermal imagery from drones, chatbots and blockchain can resolve many of the problems faced by water utilities. The key is to identify and priorities issues and develop scenarios to overcome them.

  

Digitization – Water Value Chain

Monitoring water reserves and conserving treated water in whatever form remains a critical issue. Digital technologies play a major role in enabling water utility market reduce manual inspections and get real-time view of entire upstream and downstream operations. Below is a depiction which highlights digital advancements that can enhance the water value chain and help conserve this critical natural resource

Digital Transformation for Power Transmission & Distribution Companies

Power transmission and distribution companies—the key players bridging the gap between power generation stations and end consumers—need a major digital overhaul. Rising loads and machinery that’s ready to retire are stressing the system. As the digital consumer expects reliable and cost-effective delivery of electricity, we see how the convergence of IT with OT can transform the power transmission and distribution landscape. The progress is necessary for effective, centralized monitoring of sub-stations, transformers, and feeders.

It is crucial for power transmission and distribution players to adapt to the changing business models by utilizing the power of the industrial Internet of things (IIoT), big data, analytics, and automation, and make the right decisions to:

  • Navigate present-day challenges effectively
  • Eliminate loss
  • Tighten security, and
  • Improve reliability.

Top three benefits that companies in the power transmission and distribution space can enjoy with digital transformation:

  
Happiest Minds helps power transmission and distribution companies leverage technology and make the optimal use of IoT automation, augmented reality (AR), virtual reality (VR), sensors, controls, and other digital advancements. We help enterprises identify evolving settings on the network and respond to them proactively. Happiest Minds’ digital transformation framework offers power transmission and distribution companies a proven path toward enriching their business processes and deriving greater returns on investments with connected assets, a connected workforce, centralized operations, and centralized maintenance.

Digital Transformation for Renewable Energy Companies

Renewable power, including wind and solar energy, is experiencing demand like never before. Awareness around lower carbon emissions and a lower cost of consumption are driving demand for cleaner energy. This realization has put digitalization at the epicenter of the current struggle for a sustainable competitive advantage. However, quite a few renewable energy companies are still grappling with the nuances in technology and are finding it difficult to integrate their distributed energy resources (DER) such as rooftop solar, behind-the-meter batteries, and flexible demand-side resources, that are both behind and above metered energy assets.

Renewable energy companies must explore the full potential of digital technology to enjoy benefits such as:

  

Our digital transformation framework—with connected assets, a connected workforce, and optimized operations and maintenance—offers renewable energy companies greater returns on investments.

To help make the journey smoother, Happiest Minds offers solutions powered by the industrial Internet of things (IIoT), smart data analytics, artificial intelligence (AI), and other new and emerging technologies. We help renewable energy companies build the required digital capabilities and redesign their business processes with a robust digital transformation framework, so that they are able to use valuable data insights to: make informed decisions, bring down costs, improve asset lifespan, optimize asset output, and more. We help renewable energy farms derive long-term benefits while enjoying a connected experience.

Digital Transformation for Conventional Power Generation Companies

The power generation sector shares a warm relationship with digital technology. The advent of the Industrial Internet of Things (IIoT), artificial intelligence (AI), machine learning (ML), big data, and other ground-breaking technologies have changed the way power generation companies operate. The sector is leveraging remote sensing, networked communication, data aggregation, and virtual monitoring and tracking to optimize power generation. However, there are quite a few companies that are struggling to cope up with the superfast pace of change, demand to increase efficiency, and the undying pressure to cut down costs. This is wreaking havoc on traditional models that these companies have been utilizing. It is time for their decentralized and distributed asset models to evolve and shift to the new centralized operations and maintenance landscape.

Key benefits that conventional power generation companies can expect from digital transformation:

  

The power generation sector shares a warm relationship with digital technology. The advent of the Industrial Internet of Things (IIoT), artificial intelligence (AI), machine learning (ML), big data, and other ground-breaking technologies have changed the way power generation companies operate. The sector is leveraging remote sensing, networked communication, data aggregation, and virtual monitoring and tracking to optimize power generation. However, there are quite a few companies that are struggling to cope up with the superfast pace of change, demand to increase efficiency, and the undying pressure to cut down costs. This is wreaking havoc on traditional models that these companies have been utilizing. It is time for their decentralized and distributed asset models to evolve and shift to the new centralized operations and maintenance landscape.

Implementing short-term changes to respond to immediate demands will hinder value creation in the long run. A robust digital transformation strategy and roadmap that promises a connected experience across the power generation lifecycle is the best way forward. In line with this, Happiest Minds’ digital transformation framework offers power generation companies a reliable path for improving business processes and deriving greater returns on investments with connected assets, a connected workforce, centralized operations, and centralized maintenance.

 

Digital Transformation for Retail & Energy Services Companies

In many cities, deregulation has given consumers the power to choose their power supplier, completely altering the retail and energy services landscape. Newer, aggressive entrants in the space are giving rise to competition that had not existed earlier. In these cities, as energy prices are not regulated, consumers are not forced to receive supply from their utility.

Digital transformation initiatives can offer a host of benefits for retail and energy services companies such as:

  

Such dynamic market conditions and progressively increasing consumer engagement are adding to the pressure faced by retail and energy service companies. However, the changing dynamics do offer a great opportunity to these players to gain a competitive edge by digitally transforming their business and processes. As customers take the center stage, enterprises must pay attention to what they are saying and transform customer journeys. They need to act fast!

Happiest Minds helps retail and energy services companies enrich customer experiences and expand business, enabling them to unlock greater operational efficiency and improve revenue. We also enable retailers to differentiate their products from the utility and those of competitors by developing innovative features and products (such as green energy products), pricing plans, and options that would have otherwise not been available to consumers. We facilitate digitally driven process enhancements that bring about cost reduction, result in lower customer churn, and improve profits.

At a time when the world is looking for energy efficiency, Happiest Minds helps enterprises develop intelligent retail energy solutions backed by the power of IoT, artificial intelligence (AI), and smart data analytics. We facilitate next-gen connected energy services with connected assets, a connected workforce, centralized operations, and centralized maintenance.

 

 

Energy and Utilities

In the present digital era, the industrial world—and in particular, the energy and utilities sector—has been witnessing exponential growth in data. Unfortunately, despite the availability of a huge amount of valuable information, a major portion of the data is traditionally siloed across business units due to which companies involved in conventional power generation, renewable energy generation, power transmission and distribution, retail energy services and water companies are unable to optimize their processes. They are struggling to monitor plants, transmission lines, sub-stations, power meters, water pipelines or effluents efficiently, and maintain and operate them centrally—with minimal local presence and requirements-based dispatching. Digital intervention for extracting wealth out of the siloed data from multiple distributed assets and putting it to work to create a connected experience across functions is what businesses in the energy and utilities domain need.

Benefits that energy and utilities companies can derive from digital transformation:

  

In the present digital era, the industrial world—and in particular, the energy and utilities sector—has been witnessing exponential growth in data. Unfortunately, despite the availability of a huge amount of valuable information, a major portion of the data is traditionally siloed across business units due to which companies involved in conventional power generation, renewable energy generation, power transmission and distribution, retail energy services and water companies are unable to optimize their processes. They are struggling to monitor plants, transmission lines, sub-stations, smart meters efficiently, and maintain and operate them centrally—with minimal local presence and requirements-based dispatching. Digital intervention for extracting wealth out of the siloed data from multiple distributed assets and putting it to work to create a connected experience across functions is what businesses in the energy and utilities domain need.

Leveraging the latest in technology to automate workflows and processes can deliver greater value across all stages in the user journey:

  • Digital transformation in plants, transmission lines, sub-stations, and consumer homes
  • Efficient daily operations
  • Enhanced workforce management
  • Optimized performance
  • Improved safety
  • Reduced operations and maintenance costs.
  • Effective effluent treatment & compliance with standards
  • Smart metering
  • Predictive Maintenance
  • Chatbot/ Digital Assistant for customer service
  • Outage management
  • End-End integration of sensors/assets, enterprise systems to help transform from a traditional utility provider to a digital player

Together, big data, Internet of things (IoT), artificial intelligence (AI), machine learning (ML), augmented reality (AR), virtual reality (VR), and other revolutionary technologies offer the promise of a brighter future for energy and utilities companies.

Happiest Minds evaluates current operational processes and IT architecture and then helps clients in the energy and utilities segment utilize state-of-the-art technologies to enjoy a connected experience with connected assets and a connected workforce, leading to centralized maintenance and centralized operations. Developing solutions with a common platform ensures a seamless and centralized experience for all stakeholders. In addition to new developments, Happiest Minds helps integrate legacy systems, bringing them on to a common platform to enable smooth management without the need of accessing multiple websites and portals to track different assets and operations. CXO-level management dashboards allow decision makers to analyze investments, the total cost of ownership of each of their sites, worker productivity, and more.

            

We work very closely with our clients and follow a systematic approach, powered by our proven consulting framework, to bring about digital transformation. The framework comprises pre-assessment questionnaires, stakeholder discovery sessions, workshops for reviewing findings, analyzing value creation opportunities, defining the technology strategy and execution approach, and finally, developing an optimum time-based implementation roadmap for new initiatives to ensure early success outcomes. Comprehensive interview sessions, workshops, and plant and site visits help us to assess technological gaps and propose a customized digital roadmap best suited to our client’s requirements. In a span of 6-8 weeks, we enable transformation across all levels and functions of the organization.

CREATING A DIGITAL TRANSFORMATION ROADMAP 

 

Media & Entertainment

In the connected world, the Media and Entertainment industry provides true enablement of global reach. With most of the content in digital format to provide right content to the right customer at right moment with correct publishing rights and entitlements requires advanced technology adoption.

As a Digital Transformation company Happiest Minds provides solutions and services towards enhancing customer experience and improving business efficiency. To improve customer experience Happiest Minds provides solutions on Content Commerce, Social Media & Lifestyle analytics and Multi-Channel delivery. Solutions and services for Content Transformation, Infrastructure and Security Management Solutions for Risk and Compliance, Threat & Remediation, Cyber Security enable business efficiency.

E-commerce Analytics

Happiest Minds eCommerce analytics services helps global marketing organizations and digital agencies enhance their data capturing, reporting and analyzing capabilities to stay ahead of the competition. We help  organizations in understanding the dynamicity of market needs based on our extensive industry knowledge and day-to-day working experience.

mCommerce Enablement for Magento

mCommerce Xperience is a mobile commerce solution for Magento platform and provides Seamless experience across all platforms and devices.

Solution Highlights

  • Customized Workflows for shopping cart, payment , product discovery on Magento
  • REST APIs creation of Magento features for easy consumption on mobile
  • SDK’s for popular mobile platforms –Android and ios
  • Pre-Defined User Interface Templates which can be customized based on retailer needs
  • Dynamic widget configuration and Custom Widgets for High quality rendering
  • Open Framework to integrate with third party utilities such as recommendation engines, price comparison and payment providers
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