With our dedicated presence in the Industrial segment, we have delivered complex, smart, and connected products and platforms for several industrial customers across the world.

We are focused on making industrial products and platforms digital ready by helping our clients embrace the idea of modernizing the core and leveraging the new. We help our Industrial clients –

Modernize the CORE:

• Mechanical, HW & Embedded Engineering
• Industrial Communications
• Industrial Control Systems
• Application Development
• Verification and Validation

Leverage the NEW:

• Industry 4.0 and IIoT
• Digital Thread and Digital Twin
• Edge Analytics and Intelligent Edge
• Blockchain and AR/VR
• API Monetization and Partner Exchange Platforms

FOCUS ON MICROSOFT TECHNOLOGIES

1) IoT Enablement

• IoT enablement of products and platforms
• Smart Building Management
• Secure IoT platform powered by Azure Hybrid Cloud and Smart and Modern Workspace

Technologies: Azure IoT, C#, BLE, Ionic, Stream Analytics, Cosmos DB, Azure Data Factory, Power BI, Angular/React, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

 2) Modernization

Modernize and migrate an existing solution/platform to Industry 4.0 using modern technologies and frameworks.

Technologies: .Net Core, Azure Kubernetes Services, Containers, Azure Function, App services, Azure Storage, Angular/React, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

3) Mixed Reality

• Remote monitoring and management
• Worker safety and Training

Technologies: Digital Twin, Azure Cognitive services, Azure ML, Azure Data Services, .Net technologies, BLE, Ionic, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

 4) Analytics and AI

• Predictive and Prescriptive analytics
• Assets Monitoring and preventive care

Technologies: Cosmos DB, Azure HDInsight, Azure Databricks, Azure Data Factory, PowerBI, Azure Storage, App Services, Azure ML, Cognitive services, Edge Analytics, Azure DevSecOps, Azure Sentinel, IAM,

CASE STUDIES

We have worked extensively with our Industrial clients in modernizing their platforms and getting their products IoT ready. A few examples include –

• Connecting device management and diagnostics for online and offline enabling of an end-to-end IIoT solution for different industries.
• Connecting airport ground fueling systems with an IoT platform to enable real-time monitoring, preventive maintenance, and paperless e-ticketing.
• Developed a common data platform with standardized connected devices and centralized management of different business such as pulp and paper and leather and water treatment.

Happiest Minds provides an Azure-based Data, Analytics and IoT services to enable a Smart Manufacturing Lifecycle. Developing a technological solution that addresses these challenges requires a deep understanding of the Manufacturing industry and the roles played by participating entities in the value chain. Happiest Minds, with its comprehensive knowledge of the manufacturing world offers a set of IoT based solutions that integrate machines and processes in real-time to improve shop-floor economics and operational performance. In addition, the analytics we can provide helps in ensuring process agility, reducing waste, augmenting efficiencies, and making discrete as well as process manufacturing smart and silo-free across the value chain. 

Digital Transformation Pillars – Manufacturing 

Our digital transformation vision is to connect three key pillars – Product, Workforce, Process, Services and Logistics. Connecting them to a data platform will provide the ability to gather insights, provide clear actions, and share alerts to relevant stakeholders. 

Digital Vision – Creating a Connected Experience 

Happiest Minds have deep expertise in developing custom Digital solutions that play a major role in enabling Centralized & Optimized Maintenance, Centralized & Optimized Operations and Enhanced Customer Experience. 

Developing solutions with a shared platform vision ensures a seamless and centralized experience for all stakeholders. 

In addition to new developments, Happiest Minds helps integrate legacy systems, bringing them on to a common platform to create a digital thread by leveraging IoT, AI, Cloud, and Automation. With various weaves services to provides holistic customer experience, optimized operations, empowered workforce and enables newer business models.

To enable IntelliTrack and IntelliFactory, Happiest Minds offers agile and digital hybrid IT infrastructure, Smart, secure, and modern workspace, and orchestration of continuous software development- integration and deployment through Azure Hybrid Cloud, DevOps, IAM and Sentinel. This will help achieve seamless integration of digital platforms, enhanced employee productivity, collaboration, faster go to market, lights-on security, compliance, business continuity, service assurance and cost optimization.

Connected Manufacturing (Intellifactory) 

• Material Logistics
• Batch traceability
• Connected production line
• Quality Management
• Connected Assets/Workers
• Energy Management
• Predictive Maintenance

Connected Distribution (IntelliTrack) 

• Vehicle Tracking
• Consignment Tracking
• Coldchain Monitoring
• Inventory Monitoring

Connected Product (Intelliproduct) 

• Device Lifecycle Management
• Device Lifecycle Management
• Edge Intelligence
• Predictive Maintenance
• Business Workflow (Replenishment)
• Usage Insights/Analytics

Connected Service (ConnectedService) 

• Remote Troubleshooting
• Field Force Management
• Field Repairs (Augmented Reality)
• Enterprise Integration

Solution & Framework

IntelliTrack 

IntelliTrack is an offering from Happiest Minds allowing customers to launch an immediate pilot to address the above challenges for retail, logistics, and manufacturing companies. The pilot provides a secure IoT platform powered by Azure Hybrid Cloud which can be expanded to connect all the fleet vehicles, trainers, sensors monitoring consignment and driver touch screen interface, thereby giving operational insights for fleet condition, consignment delivery efficiency.  

Solution Value –  

• Cost Reduction
• Driver Safety
• Timely Delivery
• Reduction in returns

Connected Worker: 

Worker Location Tracking is an offering from Happiest Minds allowing customers to launch an immediate pilot to address the mentioned challenges for manufacturing plant/factory environment, construction sites. The pilot provides a secure IoT platform powered by Azure Hybrid Cloud and smart and modern workspace which can be scalable to connect all the workers, thereby giving insights into worker productivity and alert on safety issues.  

Solution Value 

• Reduced Claims
• Adherence to safety compliance
• Improved worker productivity

IntelliFactory 

IntelliFactory is an offering from Happiest Minds allowing customers to launch an immediate pilot to address the above challenges for discrete and process manufacturers. The pilot provides a secure IoT platform powered by Azure Hybrid Cloud. This can be expanded to connect all the disconnected assets and data silos, thereby giving operational insights from multiple production lines, multiple factories, multiple geographies.  

 Solution Value 

• Improved Operations
• Improved Productivity
• Better Asset Management
• Better Visibility

 CASE STUDIES 

We have worked across the board with several innovative companies in creating healthcare-focused platforms and applications. A few examples include –  

• Chatbot for front desk sales agents. For US based Industrial and Construction Product Distributor. Deployed a Microsoft Azure based chat bot solution with NPL engine that provides cognitive options to SME’s to continuously improve QnA.
• Asset Monitoring System. For global manufacturer of cryogenic equipment. Develop an Asset Monitoring platform that monitors, manages, and provides alerts and reports on the status of various LNG equipments.
• Factory of the Future. For US based global provider of water, hygiene and energy technologies. Build a  Multitenant IoT platform to manage water and waste treatment plant for various organizations, anomaly detection.
• Intelligent Supply Chain. For US conglomerate manufacturer of industrial products. Build Connected fleet and trailers for monitoring the consignment (fuel), vehicle location and driver behavior.
• Operations of the Future. For US based manufacturing servicing company. Build Common platform for the Central Operations team to continuously monitor critical assets and workforce in oil and gas plants.

We have a very strong presence in the world of Edutech and have worked with some of the leading publishers and education companies around the globe in making them digital-ready.

With learning content increasingly expected to be digital, engaging and “Spotify” like – classroom learning is giving way to personalized, context-aware, anytime and anywhere learning. Monolithic learning delivery systems are being replaced with best of breed new generation digital learning environments (NGDLE). As a result, there is a need to extract the most out of new-age technologies like analytics, AI, IoT, AR & VR to improve learning experience and efficacy.

Our offerings help to accelerate the adoption of digital technologies, and to provide better learning experiences that are in tune with the expectations of contemporary learners.

Driven by an innovation-focused approach, we provided value across the following areas by focusing on –

Digital Learning

• Content ingestion and enrichment
• Building new generation learning environments
• Adaptive AR and game-based learning

Learner Experience

• Matching algorithms and recommendation systems
• Best fit students, RPA – Admission Automation
• AI-based course selection

Guided Assessment

• Question item bank management
• Test generation and assignment tools & focused reviews
• In-class room monitoring, learner behavior analysis, proctoring, student response systems integration

FOCUS ON MICROSOFT TECHNOLOGIES

1) Modernization for Student Recruitment & Engagement

• Improvement of student enrolment and marketing ROI
• Targeting best-fit candidates
• Student performance prediction and retention
• Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel and Smart, Modern workspace

Technologies: AKS, Containers, App services, .Net Core, Azure Functions, SQL Azure, Azure Storage, API management, Angular/React, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

2) Smart Student Living with IoT

Providing a connected living experience for the student and managed student accommodation that is safe, secure and convenient. Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel and Smart, Modern workspace

Technologies: Azure IoT, Stream Analytics, Cosmos DB, Logic Apps, Azure Functions, Key Vault, Notification Hub, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

3) Institutional Analytics

Integrating data across different systems into a data lake over which rich machine learning algorithms are deployed to derive intelligence around student performance and churn prediction. Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel.

Technologies: App services, Event Hubs, Azure HDInsight, Azure Data Factory, Azure Databricks, PowerBI, Azure DevSecOps, Azure Sentinel, IAM

4) Immersive Learning Experiences with Mixed Reality

Richer learning experiences by making learning content interactive and engaging while also facilitating virtual tutoring through knowledge powered BOTs. Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel and Smart, Modern workspace.

Technologies: .Net Technologies, Azure Cognitive Services, Azure Bot Service, Azure ML, Office 365, Angular/React, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

CASE STUDIES

We have extensively worked with some of the leading players in the Edutech space to develop highly engaging, personalized, and insights-driven learning mechanisms that improve student engagement and outcomes. A few examples include –

• Using data modelling to predict student performance accurately and effectively decrease drop-out rates
• Built a Digital Learning Experience Platform to support enhanced content delivery and personalized learning
• Developed an all-purpose learning platform to support various learning models and render different types of learning content

Smart and Secure Workspace for a Global Online Education provider in the USA by delivering agile, secure and cloud-based environment with role-based access and standardized end-user experience.

Modern age customers are gradually shifting to e-tail. Today, shoppers have all the information they need to make informed decisions and extract the maximum value out of their spending. Thus, traditional retailers need to change their business models to keep pace and excel as digital merchandizers.

Most of the customers today are gradually shifting to e-tail. Buyers have all the information they need to make decisons and extract the maximum value of their spending. Thus, traditional retailers need to switch their business models to meet the competition and excel as a digital merchandiser.

Happiest Minds’ Retail Solutions and Services, combined with retail analytics, drive the much-needed Digital Transformation. Our retail solutions enrich the end-customer experience and improve business efficiency through an integrated set of disruptive technologies like mobility, big data analytics, security, cloud computing, social computing, M2M/IoT and unified communications.

Gartner has recognized happiest Minds as an Advanced Analytics provider operating in Tier 1 Retail market

Digital Transformation Pillars – Retail

Our digital transformation vision is to connect Digital touchpoints across the Retail Value Chain– Product, design and development, Vendor management, Demand forecasting, Merchandise planning, Logistics, Omni Channel, Pricing, Warehouse management, Instore and Customer experience. We connect them to a data platform, IoT and analytics to provide the ability to gather insights, provide clear actions, and share a connected experience to the relevant stakeholders.

Digital Vision – Creating a Connected Experience

The vision is to create a connected retail buying journey for your customer by integrating it with an Omnichannel Customer expectation which is Research Anywhere, Order Anywhere, Pay Anywhere, Ship Anywhere, Pickup Anywhere, Return Anywhere and Assistance Anywhere. We integrate next-gen solutions and technologies like AI, IoT, Automation, Analytics and like of it to create a digital customer experience by creating a Connected platform for Product Discovery and Research, Order Capture and  fulfilment, After Sales and Customer support.

Cognitive Supply Chain

Supply chain and inventory management is one of the critical process in Retail. Enabling automation and AI-enabled Supply chain with IoT connected platforms and Analytics helps us in monitoring, optimizing and analyzing the various the aspect of supply chain.

• Inventory Tracking
• Inventory Replenishment
• Warehousing & Distribution
• Distributed Order Management
• Supply Chain Optimization

 Intelligent Store:

Stores continue to be the nerve-center for most bricks and click retailers. However, there is an imminent need to transform retail stores into experience centers for omnichannel customers. Our retail solutions help stores function as mini-fulfilment hubs, offering flexibility in delivery choices to avoid losing a potential sale. Our offerings:

• Intelligent Loss Prevention
• Inventory Management
• Assortment & Space Planning
• Cross Channel Visibility
• Remote Asset Management
• Extended aisle, experiential kiosks and interactive digital displays
• In-store path to purchase, track and engage solutions for customer experience management
• Associate enablement with a digital advisory sales platform
• Secure and Seamless Connectivity to Azure Hybrid Cloud
• Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere

Omnichannel Retail Transformation

Today, it is imperative for any retail business, engaging in more than one channel, to have a clearly defined omnichannel strategy. This creates a better impact on customers across multiple touchpoints, ensuring a seamless buying experience. Our retail solutions include:

• Omnichannel fulfillment enablement
• Customer 360: single view of the customer is the foundation of omnichannel experiences
• Omnichannel personalization
• CRM and omnichannel customer feedback management
• Front-end modernization or e-commerce enablement
• Omnichannel maturity assessment and strategy
• Secure and Seamless Connectivity to Azure Hybrid Cloud
• Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere
• Azure DevSecOps for faster go to the market and lights-on security, compliance, business continuity, service assurance and cost optimization

ReImagined Customer Experience

We help our client reimagine customer experience by integrating various technologies like AI, IoT, Advanced Analytics & Insights. Happiest Minds’ AI-enabled Insights and Marketing Automation assures customer acquisition, retention, promotion planning, effective retail operations and better merchandizing through advanced retail analytics solutions that provide actionable insights.

• Personalization and Recommendation (PnR)
• Customer micro-segmentation
• In-the-moment/dynamic pricing
• Social analytics
• Campaign and marketing analytics
• Powered by Secure and Azure Hybrid Cloud
• Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere
• Azure DevSecOps for faster go to the market and lights-on security, compliance, business continuity, service assurance and cost optimization

Retail Solution:

Connected and Personalized Experiences

• Next-generation Digital Experiences (PIMCORE)
• Assisted Selling/ Clienteling, AI Chatbot/ Conversational Commerce
• Omnichannel Personalization – content, search and experience
• Personalized Recommendations
• Consumer Data Platform (Data Lake) leveraging Blob Storage and compute services on Azure
• Point of Sale Analytics: Real-time near real-time delivery of insights to enable actionability while the customer is at the POS terminal
• Powered by Secure and Azure Hybrid Cloud
• Smart, Secure Modern Workspace
• Secure and Seamless connectivity to Hybrid Azure Cloud

Integrated Product and Content Discovery

• Omnichannel Product Information, Digital Assets and Content Management (PIMCORE)
• Automated Product Content Quality (PROAQT)
• Content Brokering and Monetization
• Powered by Secure and Hybrid Cloud

Next-gen Stores

• Electronic Shelf Labels/ Digital Signage
• AI/ ML driven Product Placement and Planogram Compliance (PROPLAN)
• Proximity-based customer experience and engagement
• Associate enablement, learning and productivity solutions
• Smart, Secure Modern Workspace – Office365, WVM solution
• Secure and Seamless connectivity to Hybrid Azure Cloud

Insight-driven Decisions

• Single View of Customer / Customer Data Platform
• Omnichannel Analytics (Web/ Clickstream, POS and In-store Path to Purchase Insights)
• Advanced Pricing Analytics and Competition Price Benchmarking
• Promotional Insights, Simulation and Monitoring (PRISM)
• Next best Actions Recommendations leveraging Azure ML, Data factory and SQL Server
• Powered by Secure and Hybrid Cloud

Seamless/ Distributed Fulfilment

• Visible Assets, Fleet and Operations (track and trace)
• Distributed Order Management: Click and Collect/ Click and Reserve, Ship from Store
• Powered by Secure and Hybrid Azure Cloud, Smart, Secure Modern Workspace and DevSecOps

CASE STUDIES

We have worked across the board with several innovative companies in creating healthcare-focused platforms and applications. A few examples include –

• Know your Customer – For the largest online education provider. Consumer Data Platform (Data Lake) leveraging Azure Blob Storage and compute services.
• Reimagine Innovation – For the largest online education provider. Next best Actions Recommendations leveraging Azure ML, Data factory and SQL Server for a leading learning Solutions provider.
• Know your customer. For Multiple Large retailers. Unified Customer Desktop and Customer Management on Salesforce, Personalized Product Recommendations/ Recommender Systems
• Deliver Intelligent and sustainable operations. For Top 50 Home Décor Retailer Use-case: Cognitive Product Data Quality and Governance, Data Science driven Price Management and Pricing Analytics
• Enablement of Hybrid Azure Cloud. For a Europe based wholesale Retail company: Assess, build, migrate and enable their Hybrid cloud infrastructure with minimal disruption in business.

We have a strong focus on the Healthcare segment and have built digital products and platforms for several customers across the world. Happiest Minds with its proven expertise in digital disruption can be your partner of choice for building next-generation digital health systems to improve patient experience and care outcomes across the healthcare ecosystem.

Driven by an innovation focused approach, we provided value across the following areas by focusing –

Continuous Care

• Patient Monitoring
• Connecting People
• Connected Devices

Connecting People

• Crowdsourcing of Reviews & Recommendations
• Leveraging Social Media
• Support Groups and Advise

Connected Devices

• Wearables for tracking fitness and health parameters
• IoT sensors for data collection
• Remote Monitoring

FOCUS ON MICROSOFT TECHNOLOGIES

Modernization

• Application modernization using the latest set of technologies to improve user experience and performance
• Muli-device capability with seamless integration with different service providers
• Cloud enablement to facilitate robust and scalable digital healthcare systems
• Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel and Smart, Modern workspace

Technologies: .Net Core, Dockers, Containers (AKS), Azure Functions, Logic Apps, Event hub, Notification Hub, App services, Ionic, Angular/React, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

IoT Enablement

• Smart and secure hospital facilities powered by IoT to enable improved patient experiences and care outcomes.
• IoT platforms that facilitate common data exchange across the healthcare ecosystem
• Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel and Smart, Modern workspace

Technologies: Azure IoT, Stream  Analytics, Cosmos DB, Power BI, .Net technologies, Notification hub, Azure Storage services, Azure Functions, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

Analytics and AI

• Insights into hospital management, patient records, costs, diagnoses, etc
• Health monitoring and predictive care

Technologies: Azure HDInsight, Azure Databricks, Azure Data Factory, PowerBI, Azure Storage, App Services, Azure ML, Cognitive services, Edge Analytics, Azure DevSecOps, Azure Sentinel, IAM

 Mixed Reality

• Staff training and certification
• Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel and Smart, Modern workspace

Technologies: Digital Twin, Azure Cognitive Services, Azure ML, Azure Data Services, .Net technologies, BLE, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

 Customer Engagement

• Facilitating discovery of the right Healthcare Providers
• Remote Monitoring and Tele Consultation
• Continious Patient Engagement
• Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel and Smart, Modern workspace

Technologies:  Azure Hybrid Cloud, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

CASE STUDIES

We have worked across the board with several innovative companies in creating healthcare-focused platforms and applications. A few examples include –

• Carrying out drug delivery system modernization for a company focused on improving clinical outcomes
• Using analytics to facilitate the discovery of medical providers for a leading US-based portal about physicians and hospitals
• IoT enablement for Smart Hospitals for a leading global conglomerate focused on building technologies
• Smart and Secure Workspace for a leading healthcare provider based in the UK to deliver an agile, secure and cloud-based environment with role-based access while standardizing end-user experience.

Happiest Minds provides Azure-based Data, Analytics, AI/ML, Risk Grid Computing and other Azure infrastructure services to enable Digital Finance. Developing a technological solution that addresses these challenges requires a deep understanding of the BFSI industry and the roles played by participating entities in the value chain. Happiest Minds with its comprehensive knowledge of the BFSI world offers a set of Azure based solutions. It integrates machines and processes in real-time to enhance digital customer experience, drive stronger risk management, and respond more quickly to regulatory and security compliance demands.

Digital Transformation Pillars – BFSI

Our digital transformation vision is to connect three key pillars – New Business Acquisition, Digital Servicing, Digital Marketing-Sales and Workplace. Connecting them to a data platform will provide the ability to gather insights, provide clear actions, and share alerts to relevant stakeholders. 

Digital Vision – Creating a Connected Experience 

Happiest Minds have deep expertise in developing custom  digital solutions that play a major role in enabling Centralized & Optimized Business, Maintenance, Operations and Enhanced Customer Experience. 

Developing solutions with a shared platform vision ensures a seamless and centralized experience for all stakeholders. 

In addition to new developments, Happiest Minds helps integrate legacy systems, bringing them on to a common platform to create a digital thread by leveraging AI, Cloud and Automation. With various weaves services to provides holistic customer experience, optimized operations, empowered workforce and enables newer business models.

Our Digital Offerings:

Digital Experience

• User Experience
• Design Thinking
• Immersive Experience (Digital Reality)
• Powered by:
  • Azure Cloud and the standard infrastructure services
  • Azure Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere
  • Azure IAM and Sentinel for user access; manage, monitor and responds to any security risks 24/7

Digital Lending & Leasing Services

• Digital borrower/investor/broker onboarding for better user experience through mobile/web
• CRM implementation
• Automated underwriting with risk scoring and KYC/AML through API integration
• Automated document generation, e-Sign
• Pricing calculator for better deal structure designing
• Automated funding, invoices and repayments with payment gateway integrations
• Autosub GL generation and flow to third party accounting services
• Collection strategies and auto case assignment
• End to end asset tracking throughout the lease lifecycle

Digital Insights and Risk Management

• Big Data and Analytics: Azure Data Factory, Data Bricks
• AI and ML: Azure Automated Machine Learning
• BI and DW: Power BI
• Powered by:
  • Azure Cloud Compute, Blob & File storage, SQL, Archive, Azure Functions
  • Azure DevSecOps for faster go to market, lights-on security, compliance, business continuity, cost optimization.
  • Smart and Secure Workplace with device-agnostic digital experiences – Azure AD, M365
  • Azure IAM and Sentinel for user access; manage, monitor and responds to any security risks 24/7

Smart Operations

• Case Management as a Service
• Straight Through Processing
• Campaign Management
• End to End Testing
• Real-Time Analytics
• Alternative Channel Strategies
• Dashboards and MIS
• Data migration and consolidation
• Automation testing

Digital Application Development

• Legacy Modernization
• Technology Migration / Upgradation
• Enterprise Integration
• Micro Services
• Connecting Applications
• Powered by:
  • Azure Cloud Compute, Blob & File storage, SQL, Archive, Azure Functions, Azure Container Instances, Azure API
  • Azure DevSecOps for faster go to market, lights-on security, compliance, business continuity, cost optimization.
  • Smart and Secure Workplace with device-agnostic digital experiences – Azure AD, M365
  • Azure IAM and Sentinel for user access; manage, monitor and responds to any security risks 24/7

AMS Service

• Self-Support Enablement – Using Automation, AI/ML
• Insights driven approach for predictive maintenance.
• Integrated Knowledge Management HUB across LoBs
• Micro Services
• Connecting Applications
• Powered by:
  • Azure Cloud Compute, Blob & File storage, SQL, Archive, Azure Functions, Azure Container Instances, Azure API
  • Azure Data Bricks, Data Factory
  • Azure DevSecOps for faster go to market, lights-on security, compliance, business continuity, cost optimization.
  • Smart and Secure Workplace with device-agnostic digital experiences – Azure AD, M365
  • Azure IAM and Sentinel for user access; manage, monitor and responds to any security risks 24/7

Innovations

• Chatbot for Customer, HR, Employee, IT and Helpdesk
• Content Monetization
• Customer Onboarding
• Advisory Sales/Service Platform
• Contact Centre Modernization
• Powered by:
  • Azure Cloud Compute, Blob & File storage, SQL, Archive, Azure Functions, Azure Container Instances, Azure API
  • Azure BoT service, Azure Data Bricks, Data Factory
  • Azure DevSecOps for faster go to market, lights-on security, compliance, business continuity, cost optimization.
  • Smart and Secure Workplace with device-agnostic digital experiences – Azure AD, M365
  • Azure IAM and Sentinel for user access; manage, monitor and responds to any security risks 24/7

 CASE STUDIES 

We have worked across the board with several innovative companies in creating healthcare focused platforms and applications. A few examples include –  

• For various Banks, Finance and Insurance Services in USA, UK – Compliance Assessment, Implementation & Improvement
• For a leading global provider of Critical Compliance Services – Enabled Multi-service Digital Experience using Azure Cloud, Azure Data Lake, Kafka Integration and Power BI reporting, Azure IAM and Azure Sentinel
• For a global provider of Finance and Accounting Services – Enabled Multi-service digital experience using Azure Hybrid Cloud transformation, IAM, Azure DevSecOps and Azure Sentinel
• For a popular bank in USA – Enabled Multi-service digital experience using Azure Hybrid Cloud Design, Build and Migrate, IAM, Azure DevSecOps , Azure Sentinel, Smart Workplace transformation

Happiest Minds has expertise in creating digital transformation solutions for the entire Energy value chain of Generation, Transmission, Distribution and Retail & Energy Services divisions. We leverage state-of-the-art technologies such as the Internet of Things (IoT), Artificial Intelligence (AI), Machine Learning (ML), Big Data, augmented Reality (AR), virtual reality (VR), and other revolutionary technologies to transform operations, maintenance and enhance the customer experience digitally. 

Digital Transformation Pillars – Energy & Utilities

Our digital transformation vision is to connect three key pillars – Assets, Workforce and Customers. Connecting them to a data platform will provide the ability to gather insights, provide clear actions, and share alerts to relevant stakeholders.

Digital Vision – Creating a Connected Experience

Once assets, workforce and customers are connected to a common platform, this allows seamless sharing of data, provides insights to achieve further– Centralized & Optimized Maintenance, Centralized & Optimized Operations and Enhanced Customer Experience.

Developing solutions with a shared platform vision ensures a seamless and centralized experience for all stakeholders. In addition to new developments, Happiest Minds helps integrate legacy systems, bringing them on to a common platform to enable smooth management without the need to access multiple websites and portals to track different assets and operations. CXO-level management dashboards allow decision-makers to analyze investments, the total cost of ownership of each of their sites, worker productivity, and more.

Connected Assets

By connecting the vast array of distributed assets in the complex ecosystem and transforming machines and equipment into smart assets, Happiest Minds helps power generation companies achieve end-to-end asset tracking, cost optimization, risk reduction, and flexibility in operations. In addition to location tracking of assets, they can analyze if their equipment is working at the optimum level, gauge what needs to be done to extend the lifespan of assets, etc. Some of our connected asset use cases are:

• Asset IoT Enablement with PLC/SCADA integration
• Thermal Imaging
• RFID tagging
• Geotagging
• Powered by Azure Hybrid Cloud, DevOps, IAM and Sentinel
• Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere

Connected Workforce

We help power generation plants transition to a connected digital workforce with the right approach and suitable application of technology. We enable them to leverage the power of augmented reality (AR), virtual reality (VR), wearables, and more to enhance efficiency, productivity, and worker safety. Some of our connected workforce use cases are:

• Workforce safety
• AR/VR assistance
• Digital worker app
• Work order management app
• Powered by Azure Hybrid Cloud, DevOps IAM and Sentinel
• Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere

Connected Customer

We leverage the power of IoT, artificial intelligence and big data to help retail and energy services companies modify demand for energy and manage peak energy usage with smart and strategic initiatives. We also help them set up processes that reduce energy input into the system without impacting output negatively. Some of our connected customer use cases are:

• Smart Homes
• Customer usage and billing
• Demand-side management
• Energy Trading
• Powered by Azure Hybrid Cloud, DevOps IAM and Sentinel
• Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere

Optimized Maintenance

Happiest Minds helps water utility services companies to explore the latest in technology  to manage infrastructure effectively. We empower our clients in the sector with the right tracking. Maintenance and  Operations mechanisms, allowing them to predict failure well in advance and carry out maintenance of assets and equipment at the right time—with zero or minimal downtime and without loss in productivity. Our optimized maintenance use cases for water utility companies include:

• Demand Forecasting
• Outage management
• Video-based site inspection
  • Predictive maintenance
  • Asset management
  • Work order Management
  • Powered by Azure Hybrid Cloud, DevOps IAM and Sentinel
  • Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere

CASE STUDIES

We have worked across the board with several innovative companies in creating Digital Energy focused platforms and applications. A few examples include –

• Renewable Energy Management Solution: For one of the largest clean energy generation companies in India. Developed end-to-end solutions to onboard and remotely manage a total of 850MW+ renewable energy farms deployed across the globe.
• Smart Grid Analytics Platform. For a leading US-based Smart Grid Applications company. Enabled Grid monitoring by the management of various intelligent sensors while providing machine learning-based analytics on the data collected from all areas of the distribution grid.
• Assessment of reimagining digital roadmap and recommendations. For largest energy company in the United States. 6-week discovery and consulting exercise involving industry consultants and technology experts from Happiest Minds
• Roof-Top Solar Management Solution. For US-based renewable energy solutions provider. Implemented connected monitoring system.