Digital Transformation Blogs - Bigdata, IoT, M2M, Mobility, Cloud

omnichannel retail

Retail Trends

Retail Trends: What to Expect in 2016?

The retail industry is going through the digital transformation phase, thanks to the disruptive technologies and trends including social media, smart phones, tabs, IoT, data analytics and cloud for enabling the sea of changes. In 2015, the digital enablement initiatives have significantly changed the retail platform from back office operations to customer experience. From the […]
Read Now

Why Retailers Should Recruit a Chief Omnichannel Officer Now

Thanks to modern technology and digital tools, the opportunities to interact with and buy from a brand today are ubiquitous. Customers want to shop anytime, anywhere. Omnichannel rules, and smart retailers are getting on board. For the customer, the best of omnichannel creates a consistent and uniform experience across all touch-points — online, brick-and-mortar stores, […]
Read Now

Is An OmniChannel Officer Inevitable?

The rapid advances in the technology landscape and proliferation of digital have taken customers beyond multi-channel to an Omnichannel retail experience. Global retailers that include the likes of Macy’s, Saks and Lowe’s have already moved in this direction enabling customers to shop anytime, anywhere and enjoy consistent and delightful experience. Omnichannel retail aims at enabling […]
Read Now

Retailers Survey Report: The Perfect Storm Of Omnichannel Makes Landfall !

Omnichannel has come of age. Retailers are constantly challenged to ensure seamless and consistent customer experience across channels. Happiest Minds’ survey, targeted at executive leadership members of tier 1 and tier 2 US based retailers, aims to provide an insight in the maturity of today’s Omnichannel initiatives. The report covers the attributes that form the […]
Read Now

Archives

Categories