Unified Communications and Device Management
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5 Ways to Secure the Public Cloud
By Goutham Y Kumar On 26 Nov 2015As cloud computing becomes more sophisticated and mainstream, the shift to the public cloud is gaining tremendous traction. With big-brand clouds (Amazon Web Services, Google Cloud Platform and Microsoft Azure) fast evolving, more and more enterprises are moving away from...
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How to Create a Wow! Experience for Retail Customers?
By Anitha Rajagopalan On 3 Sep 2015In the era of customer experience, a new paradigm of solution design is evolving. The sheer number of technologies, products and platforms is overwhelming and businesses and service providers are at a loss to judge what best works and fits...
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Home automation and security system for Elders
By Aditya Basu On 15 May 2015Description: The system allows elderly people to automatically keep a check on all the necessary domestic equipments like the heater, gas stoves, fans, televisions etc... to identify whether they are switched on or off before exiting home. The system will...
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End-user Experience Enhancement – The key to unlock enterprise operational excellence of tomorrow
By Suresh Kanniappan On 17 Mar 2015What the world is talking! End-user Experience Enhancement has been gaining ground for the past couple of years, redefining the nature of service industries to change forever. Remote Infrastructure Services as we know it, has gone through such an extent...
Digital Transformation Unified Communications and Device Management
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Role of shift left strategy & Automation in Service Management
By Adnan Jimmy On 6 Mar 2015Organizations that deliver technology services to consumers forge strategic partnerships to diversify their service offerings and increase market penetration and profitability. Service quality and delivery need to be able to scale rapidly to meet customer requirements while remaining agile and...
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