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Healthcare

Healthcare Disruptions

Healthcare Disruptions: Transforming Business with Generative AI and RPA

The healthcare industry is facing a crisis due to administrative inefficiencies and a shortage of clinical resources. According to the World Health Organization, there is a projected shortfall of 10 million health workers by 2030, mostly in low- and lower-middle-income countries. The shortage of healthcare workers leads to poor patient outcomes, including hospital-acquired infections, patient […]
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Right to Health

How Digital Tech can play a key role in enabling the “Right to Health”

The right of everyone to the enjoyment of the highest attainable standard of physical and mental health is recognized in article 25 of the Universal Declaration of Human Rights. The right to health also requires governing authorities to create a safe and supportive environment for members to participate in decisions affecting their health and acquire […]
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Patient Experience is key to Customer Delight and Retention in the Healthcare Industry

Patient Experience Management is not just about the In-hospital experience, but research says that two-third of an individual’s interaction with a healthcare provider is as a customer pre and post treatment. Only a third of their experience is as a patient during treatment and during the hospital stay. External Data like Brand Reputation, Sentiments, etc. […]
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