Digital Transformation Blogs - Bigdata, IoT, M2M, Mobility, Cloud

Vigneshwaran Shanmugam

Customer Satisfaction

Customer Satisfaction- Benefits and prominence and how can it be achieved.

Customer satisfaction is not a new term in the business world. It all started right from the Babylonian empire, where business people used various approaches to sell their goods to make money. As the world got civilized, customer satisfaction metrics got modernized and more specific. Providing excellent customer service can help you stand out as […]
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CRM

Why CRM is inevitable for today’s business?

In the world of business marketing, the techniques and strategies we take should be customer-centric. Shep Hyken says that ‘Customers are the real allies in your business mission’. If the buying potential of customers increases, then it is directly linked to the high sales volumes and an increase in the profit levels of the business. […]
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