Digital Transformation Blogs - Bigdata, IoT, M2M, Mobility, Cloud

Sundar Ramaswamy

Automation

Digital Process Automation – Modernize the Core & Leverage the New

It was not long ago that Digital Process Automation (DPA) was mainly consigned to a few experimentative champions looking to bring about marginal improvements in their respective departments. However, in the last few years DPA has built up a lot of steam as organizations look to realize the full potential of their digital transformation initiatives. […]
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Intelligent Service Desk

Intelligent Service Desk – Automating IT end-user support

The Automation imperative – “Do More from Less” COVID-19 has contributed to the slowing down / contracting of all major economies and businesses. In such a business climate, organizations are focusing their efforts on improving bottom line performance. All support functions, especially internal IT function, are expected to reduce costs, drive-up productivity, and efficiency. In […]
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