Digital Transformation Blogs - Bigdata, IoT, M2M, Mobility, Cloud

Sachin Singh

Salesforce commerce cloud

Salesforce Commerce Cloud: Delivering Innovation with a Difference

Dip in revenue, inconsistent customer experience, sluggish pace of operations and straight-jacketed scalability aren’t good for business, but when they become routine, the doom isn’t far. Cutting corners, ignoring bottlenecks, depending on siloed on-premise systems, convoluted browsing and ordering process can thwart the chances of customers spending time and money on your website. Organizations need […]
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CRM

Turbocharge Your Customer Relationship Management with Salesforce Einstein

Picture this: You have a personal data scientist at your service, that enables AI capabilities into your apps, helps you with predictions and suggestions, discovers relevant insights automatically, advises next best course of action, automates tasks, and all that proactively. Reminiscent of Microsoft office assistant, (à la Albert Einstein) the world’s most familiar genius walking […]
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Why Does Omnichannel Experience Matter to Your Customers

The idea of gratifying customers in creative ways is not new. Brands have been doing it for ages, but what customers now expect is much more: an overall better experience. Customer experience  generally involves delivering value at their touch points when, where and how they need it. These days, a unified and consistent experience about […]
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