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In A State Of Flux Content Management
By Kanchan Sood On 4 Apr 20131. A tourist calls up a car-rental company to rent a car. The agent makes use of business application that combines historical transaction data and images to process the request. 2. Security organizations target potential areas of crime by integrating information available...
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LEAN – Providing Wrong Service The Right Way Is Waste
By Kanchan Sood On 24 Jul 2012Critical starting point for LEAN thinking is value. It is important to understand that value is created by the producer but defined by the end consumer. One of the best illustrations of this backwards thought-process is the current-day airline industry....
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Being Lean: No more an option
By Kanchan Sood On 10 Jul 2012Lean Transformation originated in the mid-1990s when MIT researchers, eager to discover why Japanese automakers were so successful, studied Toyota and other Japanese auto producers and coined the term Lean to describe what they found. 'Lean' is not an acronym....
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Connecting the dots: IT service in cloud
By Kanchan Sood On 3 Jul 2012Whether a business builds out its own cloud or buys cloud services from someone else, it needs to be sure that the end results are optimized. Cloud solutions in the market today are technology-centric and do not address issues of...
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